Simple, honest pricing
Everyone gets the full fit quiz and spec comparisons for free. Add a membership for unlimited exchanges, faster shipping, and gear discounts.
Standard Checkout
For occasional buyers and gift shoppers who want a great fit without a subscription.
- Full fit quiz access
- Spec-driven shoe comparisons
- 1 free size exchange per order
- Plain-language shoe recommendations
- Fit history saved for reorders
Additional exchanges $8.95 per label
FitPass
For frequent runners who want low-friction fit fixes and savings on gear.
- Everything in Standard
- Unlimited free exchanges & returns
- 10% off accessories (socks, insoles, lube)
- Priority customer support
- Early access to new arrivals
FitPass Plus
For high-intent runners who want fast shipping, expert advice, and maximum fit confidence.
- Everything in FitPass
- 2-day shipping credits (2 orders/month)
- 15-minute fit consult with a shoe specialist
- 15% off accessories
- Exclusive member-only models
Feature comparison
| Feature | Standard | FitPass | FitPass Plus |
|---|---|---|---|
| Fit quiz access | |||
| Spec comparisons | |||
| Fit history & reorders | |||
| Free size exchange | 1 per order | Unlimited | Unlimited |
| Free returns | — | ||
| Accessory discount | — | 10% | 15% |
| Priority support | — | ||
| 2-day shipping credits | — | — | 2/month |
| Fit consult | — | — | 15 min |
Common questions
Can I cancel FitPass anytime?
Yes. Cancel your FitPass or FitPass Plus subscription at any time — no fees, no questions. Your membership benefits stay active through the end of your billing period.
What counts as a ‘size exchange’?
A size exchange means swapping the same model for a different size. Standard Checkout includes one per order at no cost. FitPass members get unlimited exchanges.
How does the fit consult work?
FitPass Plus members can book a 15-minute video or phone call with a shoe specialist who reviews your quiz results, fit history, and running goals to fine-tune recommendations.
Do I need a membership to use the fit quiz?
Not at all. The fit quiz and spec comparisons are free for everyone. Memberships add exchange convenience, shipping perks, and accessory discounts.
What accessories are included in the discount?
Socks, insoles, anti-blister products, and laces. The discount applies automatically at checkout for FitPass (10%) and FitPass Plus (15%) members.
Ready to find your perfect fit?
Start with the free fit quiz — no membership needed. Upgrade anytime for unlimited exchanges and faster shipping.